Table of content
Article 1 – Collected personal data
Article 2 – Purposes of the processing of data
Article 3 – How we share your personal data with third parties
Article 4 – Duration of the processing
Article 5 – Your rights
Article 6 – How we secure your personal data
Article 7 – Cookies
Article 1 Collected personal data
LAUREA processes your personal data in the context of its activities. This concerns:
Customer data - If you use our website or use our services, we may collect the following customer data about you: your surname, first name, address, e-mail address, telephone number, bank account number, the name of your company, VAT number and any other data you voluntarily provide to us;
Supplier data - If you are a (potential) supplier, we process the following personal data about you: your surname, first name, address, e-mail address, telephone number, bank account number, the name of your company, VAT number and any other data you voluntarily provide to us;
Event participants - If you participate in our events, we collect the following personal data about you: your surname, first name, e-mail address, profession, organisation and any other data you voluntarily provide to us;
Communication data - If you call or email us or submit a contact form, we collect the following personal data: your name, e-mail address, telephone number, as well as the data you provide to us;
Data for direct marketing - If you subscribe to our newsletter, we collect your name, e-mail address, the name of your company and your area of interest.
Article 2 Purposes of the processing of data
General purposes: We will use your personal data exclusively for:
Cookies - to maintain and improve our website and the user experience and to include personal data in statistics, on the legal basis of your explicit, prior consent;
Customer data - for the delivery and invoicing of services ordered by you, based on the necessity to perform a contract and in order to comply with our legal accounting obligations;
Supplier data - to send you an invitation to tender, place an order, pay your invoices and communicate with you, based on the necessity to perform a contract. Based on our legitimate interest we are allowed to send newsletters to existing suppliers with whom we have concluded a contract;
Event participants - for the delivery of the agreed services to the participants who have validly registered, with the performance of a contract as a legal basis;
Communication data - in order to be able to answer your question or request, on the legal basis of your explicit, prior consent online and our legitimate interest in contacting you by telephone;
Data for direct marketing - to inform you about the services we offer and to send you newsletters, offers and promotions based on our legitimate interest regarding existing customers or people interested in our services, or your explicit, prior consent in all other cases. You can indicate at any time that you no longer wish to receive our newsletters by clicking on the link in each of our emails or by contacting us directly by e-mail or telephone.
Article 3 How we share your personal data with third parties
· public authorities, courts and police forces on the basis of a court order or in order to comply with other mandatory laws or regulations;
· financial institutions;
· BlueGround (accountant);
· Mollie or Stripe (payment provider);
· Mailchimp (mass mailing provider);
· Sharepoint (data storage);
· Globiz365 (co-owner Moontrail, website platform and chief technical officer);
· Odoo (invoicing e-platform).
2. We share your personal data with a limited number of third party service providers located outside the European Economic Area, specifically Mailchimp and Stripe. In order to ensure an adequate level of protection of your personal data, we ensure that appropriate security measures are in place for each transfer. As such, these suppliers rely on the European Commission's Standard Contractual Clauses. In addition, we conclude data processing agreements with all other third parties.
2. If we ever cease our activities or transfer them to someone else, for example if we sell our business, this could mean that your personal data will be transferred to third parties who will take over all or part of our business. In that case, we will always inform you in advance to the best of our ability, but you acknowledge that this may not be technically or commercially feasible under all circumstances.
Article 4 Duration of the processing
We will retain your personal data for as long as this is necessary in accordance with the purposes of processing and legal provisions.
We will store your invoicing data for at least 7 years following the last invoice date. We keep customer and supplier data as long as necessary for the performance of the service and for a maximum of 1 year after the end of the agreement. We retain participant data for up to 1 year after the event.
Article 5 Your rights
You have the right to access your personal data and the ways in which we use them at any time, free of charge. You have the right to request us to correct, supplement or remove your personal data. In a number of cases listed in the GDPR, you may also ask us to limit the processing of your personal data. You have the right to object to the processing of your personal data if you have serious and legitimate reasons that exceed our need to process your data. You also have the right to object at any time to the use of personal data for direct marketing purposes, even without having to give a reason. You have the right to request your personal data in digital and readable form and/or to have them transferred to another service provider of your choice. Insofar as our processing is based on your prior consent, you have the right to revoke that consent at any time.
You can exercise your rights by e-mail to [email protected], by post to LAUREA Group BV, B-1000 Brussels, Square Meeûs 35 or through the forms on our Website.
You have the right to file a complaint with the Belgian Data Protection Authority:
Tel : +32 (0)2 274 48 00
If necessary, you can also file a claim for damages before the civil court.
Article 6 How we secure your personal data
We have taken the appropriate technical and organisational security measures to ensure the safety of your personal data. As such your personal data is secured with login and password and we use antivirus software. We ensure that our service providers always have the necessary security measures in place before we transfer any personal data.
Under no circumstances can LAUREA be held liable for any direct or indirect damage resulting from the incorrect or unlawful use of personal data by a third party.
Article 7 Cookies
The cookie list below gives you an overview of the cookies that our website uses.
They are our website basic form of memory — usually first-party cookies — used to store the settings selected by a user on a given site. As the name implies, they are essential to a website's functionality and cannot be disabled by users.
Preference cookies enable our website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized.
These cookies enable us to count visitors and their origin so that we can analyse and improve the performance of our website. They help us understand which pages are the most and least popular and how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited our website.
If you notice that other cookies are placed through our website, we would appreciate it if you would notify us immediately so that we can make the necessary changes.
We will give you as much information as possible about cookies placed by third parties. However, if you would like to know more, please consult the privacy statements of these parties on their respective websites. Please note that we have no influence on the content of those statements, nor on the content of the cookies of these third parties.
On your first visit to our website, you will be asked to accept our cookies. You can manage your choices at any time afterwards in the preference center.
If you have any further questions or comments regarding the processing of your personal data, please contact us by e-mail at [email protected], by post at LAUREA Group BV B-1000 Brussels, Square Meeûs 35 or through the forms on our website.
More information about cookies can also be found at: http://www.allaboutcookies.org/.
More information about online behavioural advertising and online privacy can be found here: http://www.youronlinechoices.eu/.