Moontrail stellar

Our features to engage your learners on a stellar journey.

Our learning experience platform allows you to create learning journeys that engage your learners and measure the impact in a secure environment.

Get started with a free trial

Create

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Courses and learning elements

Create learning content with our content builder (authoring).

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Certificates

Offer custom certificates via our certificates builder. Verify the validaty of issued certificates. 

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Website content management

Build a public or private website that includes all or some of your learning content .

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Multi-lingual

Easily localise (translate) your learning content to adapt to the needs of your learners. 

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Learning catalogue

Offer your learning content to learners in an easy to navigate catalogue. Learners sign-up smoothly. 

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Learning pathways

Create learning pathways combining multiple learning elements and add completion deadlines where relevant.  

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e-Newsletters

Create custom newsletters with our mail builder and share with segments of learners. 

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SCORM and xAPI

Upload and integrate external learning content in the learning catalogue (feature available as from mid-2023).


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Events

Create an online or live event and manage the registrations and attendance. Add events as a learning element and to a learning pathway (feature available as from early 2023)

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Engage

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Mobile friendly

The platform is built mobile first and adapts to all screen sizes. 

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Search and tags

Offer your learners the ease to search the catalogue via keywords (open search) or filter based on tags (directed search).

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Learner directory and in-app messages

Offer learners the possibility to find colleagues and send in-app messages without sharing email addresses.

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'Triggered' emails

Ensure learners finish courses or learning pathways by sending motivational emails. 

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Checkpoints and progress

Engage learners and ensure learning 'sticks' via quizes and show their progress. Learners can continue where they last finished. 

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Badges and credits

Upon completing a course or pathway, learners receive badges and/or credits. Credits can lead to receiving tangible incentives. 

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Social stream and topical discussion board

Engage the learners in topical discussions and share best practices. Offer a general message stream to bring all thoughts together. 

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Notes, likes, bookmarks and Q&A

Learners take notes, like and bookmark content and send in-app questions to the content curator. Notes, bookmarks and Q&A are stored in the learner's profile for easy access.


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E-commerce

Capitalise on your content and start charging a fee to learners to access specific learning content. Easily process the payment and invoicing (feature available as from end 2023).

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Measure

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Exams and surveys

Test the knowledge of learners and offer a certificate and/or badge upon successful passing an exam. Survey your learners to gain additional insights. 

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Analytics

Get insight in all data collected from the creation, consumption and engagement of your learning content. 

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Impact assessment

Set-up our impact assessment model and start measuring the impact of your learning content. 

Manage

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Administrator and curator

Two different roles ensure administrators have access to all functions and content curators can focus on content creation or reviewing. 

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GDPR and cookies

We ensure learners manage their own privacy settings and can easily be errased when requested. All visitors set their cookie preferences.

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Secure single sign on and authentication

Learners access the platform with their email and password. We offer additional authentication upon request. 

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Secure hosting

All data is stored on servers located in Germany with a German company in line with ISO 27001. We can also host on-premise. 

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Learner upload and creation

Upload and invite or create new learners easily. 

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Learner management (CRM) and groups

Manage all details of your learners and assign them to groups. Offer content only to specific groups of learners. 

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Custom web domain

Set your own webdomain and make Moontrail your own. 

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Branding 

Set your look & feel in line with your own brand. 

Support

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Customer success manager 

We set you on the path to success. That is the objective and key result for our customer success managers. 

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Bug fixing

Even great softwares might have a bad day. We fix bugs within 48 hours latest. Your software should works as it was intended. We make sure of that. 

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Ticket system

We offer an online 'ticket' system to easily keep track of all your issues. These can be functional, technical, bugs or webmaster related or any other topic you want to discuss. It ensures all your questions are tackled and invested time is tracked correctly. 

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Software updates

(Laravel and Moontrail)

We update the software in line with Laravel's PHP framework updates and patches. Any improvements to Moontrail are made available to all users. 

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Custom features and integrations

We develop and implement customer features upon request. We built integrations with other systems upon request. We are flexible and agile. 

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Webmaster services and technical support

No time to update your website or bring all content nicely into your e-newsletter? We offer webmaster services. Our technical support team stands ready to offer support when building your catalogue, website, uploading learners, or any other technical topic.

Our customer succes managers ensure you kick-start your launch.

When you onboard on Moontrail, our customer success managers (CMS) are available via a number of video-calls and next, they are available via our support platform (ticket system).

As such, we ensure you get familiar with the administrator and curator role and get the necessary support to customise the platform to your specific needs. 

A bit more about our hosting

Server updates: we update the server operating system and applications.

Database Backup: we backup the database twice daily.

Storage Backup: we backup the storage every night.

We keep 1 backup copy in local storage and 2 copies in remote storage.

Monitoring: we monitor server uptime, CPU, Ram, storage and backup.

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